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  • Answer count
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  • First answer
    July 14, 2011
  • Last answer
    October 8, 2013
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Designer: Tom Newhouse. A flexible, economical, and lightweight task light for your home that leaves a very small carbon footprint on the earth.
 

On/Off

How do you turn the lamp on and off? Is a switch on the lamp/cord? Thanks.
To turn the Flute Light on and off, you simply have to touch it. The light was designed to respond to your touch to turn the light on and off rather than needing to have a switch on the lamp or the cord. It has an integrated heat sink, which keeps Flute cool to the touch so you can pick it up and move it anytime without getting burned.

If there is anything else we can help with, please give us a call at 888.798.0202.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Studio 7.5. The Setu Side Chair is a comfortable and flexible addition to any place that requires an extra seat.  Just sit down, and the chair will mimic every move you make without your having to touch a lever or knob or button, thanks to the innovative Kinematic Spine.  Style and substance in one reasonably priced chair.
 

I AM INTERESTED IN THE SETU CHAIR. I UNDERSTAND THE FRAME IS AVAILABLE IN MULTI COLORS. I NEED THE BASE TO BE BLACK. IS THAT POSSIBLE?

We now have two new base finish options available for the Setu Chair. You can now order the chair with a Graphite base and a Semi-polished Base. The new Graphite Base now gives you the option of ordering a Setu Chair with a black base:

http://store.hermanmiller.com/store...

If you have any questions, please give us a call at 888.798.0202.
 
Products from my answer
 
 
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

How do I clean the wood floor wheels on my Aeron?

They are not rolling smoothly like they did when I first got the Aeron in December 2011.
We would recommend checking the casters to be sure nothing is caught within the caster. One of our Customer Care team members will reach out to you shortly to help you with your casters.

We offer several types of casters, which are designed for certain usage situations. Our 'Carpet Casters' are designed to be used on carpet only. The 'Hard Floor or Carpet' casters are designed to be used both on hard floors and on carpet. We would recommend choosing the caster that best fits the area where you will be using your chair.

If there is anything else we can help with in the meantime, please give us a call at 888.798.0202.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. The lounge chair and ottoman have their origin in Charles and Ray’s investigations into molding plywood and a desire to improve upon a familiar fixture in many living rooms: the lounge chair. Citing the English club chair as inspiration, Charles said he sought to design a modern version of that chair, one that had “the warm receptive look of a well-used first basemans mitt.� Almost immediately, the design became an icon of American design. Today, these pieces not only live in museums, but continue to offer comfort and style to interiors around the world. A universally recognized form, the set is available in a variety of veneers, multiple leather options, and two sizes. Whatever selection you make, you can be assured of the quality and authenticity of this design.
 

can i purchase replacement cusions for the ames lounge chair and ottoman

Yes, you can order replacement cushions for your Eames Lounge Chair & Ottoman. If you purchased your chair through a Herman Miller authorized retailer, please contact that retailer to order the cushions.

If you did not purchase your chair through a Herman Miller retailer, please feel free to give us a call at 888.798.0202. We will be able to assist you with replacement cushions for your chair.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

What exactly is the difference between "stationary arms" and "adjustable arms"?

Do "stationary arms" have the same swivel mechanism that allows them to move through a 10-degree arc?

Is the height of "stationary arms" adjustable using hand tools?
The option for Adjustable Arms for the Aeron Chair gives you the ability to adjust the arms 4" vertically and swivel the arms both outward and inward. The arms swivel from 15 degrees outward to 17.5 degrees inward. The Stationary Arms are built into the chair frame, and are not height adjustable.

If there is anything else we can help with, please give us a call at 888.798.0202.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Bill Stumpf and Jeff Weber. Form doesnt just follow function with Embody. Function is on full display. This ergonomic office chairs highly technical structures—such as the spine-like Backfit, with its visible H-flexors—show how it bends to encourage seated movement. Embody is purposeful design that creates harmony between your mind and body, and between your body and work.
 

fabric colors

Did you stop making this chair in the Tomato and Balance Khaki colors?
Thank you for your question. The recent trend of dark wash "vintage" denim and other dark textile dye processes has led dyes from the denim to transfer to lighter colored fabrics. While we had stringent testing standards during the development of Embody, the lighter fabrics are no longer able to repel these new dying methods. This recent trend is a cross-industry challenge effecting manufacturers everywhere. While we attempt to identify potential solutions we have placed a hold on select lighter colors, including the Balance Tomato and Balance Khaki colors. We will be sure to let you know if we have any updates in the future.

In the meantime, please give us a call if there is anything else we can help you with - 888.798.0202.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. Graceful silhouette, innovative comfort features, timeless design. Obviously Eames. The Management Chair is a low-back chair with or without arms. Now available with new finish and material options.
 

Mesh replacement?

How do I get the mesh replaced on chairs that I already own. My dogs have chewed the corners of the seats.
If you purchased your chair through a Herman Miller authorized retailer, please contact that retailer for assistance with repairs. If you are unsure where you purchased your chair, or if you purchased it through the Herman Miller Store, please give us a call at 888.798.0202 for assistance with ordering replacement parts.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

Aeron Chair: Can I purchase replacement webbing for the seat?

The upholstery [webbing] on my aeron chair is worn out and needs to be replaced. It asppears that it is a separate unit that can be unscrewed and removed and replaced with a new similar unit. I would like purchase info for this replacement.
If you purchased your chair through a Herman Miller authorized retailer, please contact that retailer for assistance with ordering your replacement parts. If you are unsure where you purchased your chair, or if you purchased it through the Herman Miller Store, please give us a call at 888.798.0202 for assistance with replacement parts.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Yves Béhar. Inspired by suspension bridges—structures that deliver the most using the least material—Sayls 3D Intelligent back lets you stretch and move, striking a healthy balance between support and freedom. The elastomer strands vary in thickness and tension to provide greater support along the spine where you need it most, and less everywhere else so you are free to move.
 

How do the light colours stand up?

How does the lighter colored base and frame stand up in messy domestic environments... eg: greasy fingerprints. Are they easy to clean?
The SAYL Chair's lighter frame and base are designed to stand up in a domestic environment. The materials that compose the frame and base are extremely durable and easy to maintain. You can view our recommended Care and Maintenance for SAYL here:
http://www.hermanmiller.com/content...

If there is anything else we can help with, please give us a call at 888.798.0202.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Isamu Noguchi. The original glass coffee table created by sculptor Isamu Noguchi in 1948. This classic combination of art and function is available with a variety of base finish options.
 

Putting my feet up

While sitting on a couch, is it safe to "put my feet up" on a Noguchi table?
The glass top of the Noguchi Table sits on top of the base, but is not attached. The weight of the glass holds it in place to avoid shifting, and the wood legs interlock to form a tripod for self-stabilizing support. Although the glass is a 3/4 inch thick sturdy plate-glass, the table is not designed for putting your feet up.

If there is anything else we can help with, please give us a call at 888.798.0202.
12 years, 2 months ago
Customer avatar
by
Shannon
Zeeland, MI