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  • Answer count
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    July 14, 2011
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    October 8, 2013
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Shannon's Answers
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 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

Can the arm pads on an older size B Aeron chair be replaced?

I would like to replace the grey fabric arm pads on my 1998 Aeron chair with the newer leather arm pads, is this possible? If so, where can I source them from? Thanks
Yes, you can order replacement arm pads. We would recommend talking to a Herman Miller dealer in your area. To find the dealer closest to you, please use the following link:

http://www.hermanmiller.com/Where-T...

If you have any additional questions, please feel free to contact Herman Miller Customer Care at 888.798.0202.
12 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. Available in two heights, the Eames round table with universal base makes a stylish dining, coffee, or occasional table. A choice of finish options ensures that the table you create will suit your décor.
 

why didn't my table arrive with assembly instructions?

I just received my Eames Round Top table with universal base. The packages did not include assembly instructions and I have not found any instructions on your website. Please post instructions.
Attached are the assembly instructions for the Eames Table with Round Top and Universal Base. If you have any questions, please feel free to contact Herman Miller Customer Care at 888.798.0202.
User submitted photo
12 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

Hi do you ship to Australia thanks

At this time our Herman Miller Store delivers to the United States only. You are welcome to visit one of our Herman Miller authorized dealers in your area to order your Aeron Chair. To see a list of dealers in your area, please choose Australia in the following Global Dealer Locator:

http://www.hermanmiller.com/Worldwi...

If there is anything else we can help with, please feel free to contact Herman Miller Customer Care at 888.798.0202.
12 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Yves Béhar. Inspired by suspension bridges—structures that deliver the most using the least material—Sayls 3D Intelligent back lets you stretch and move, striking a healthy balance between support and freedom. The elastomer strands vary in thickness and tension to provide greater support along the spine where you need it most, and less everywhere else so you are free to move.
 

How high are the fixed arms on the SAYL?

We are interested in purchasing 15 chairs and would like to know how high the arms are on the SAYL before purchasing.
Our SAYL chairs have a fixed arm height of 9.4 inches. The adjustable arm option allows you to adjust your arms to the height range of 6.7 - 10.8 inches. If you have any additional questions, please feel free to contact Herman Miller Customer Care at 888.798.0202.
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Studio 7.5. Material innovation gives the Setu chair its unique combination of flex and strength. The Kinematic Spine uses two types of polypropylene to control resistance as you recline and support your weight, without a tilt mechanism. More structural element than textile, the Lyris 2 suspension seat and back conform to your contours and aerate your body as you sit comfortably.
 

Does this chair have a height and tilt adjustment?

Setu has a height adjustment that allows you to select a seat height in the range of 15.5 - 20 inches. It does not provide specific tilt adjustments, but does allow you to comfortably tilt in the chair. The unique spine for Setu is made of a material that can also be found in toothbrushes and garbage cans. The combination of materials used for the spine and the spokes within the spine helps create strength and flexibility in a lightweight and durable form.

If you are looking for a tilt adjustment, you may also want to consider Aeron or Mirra. Both chairs allow you to order specific tilt options to give you more control over your recline.

For additional assistance, please feel free to contact Herman Miller Customer Care at 888.798.0202.
 
Products from my answer
Aeron Chair
4.7 out of 5(494)
 
 
 
Mirra Chair
4.5 out of 5(28)
 
 
 
 
 
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. Graceful silhouette, innovative comfort features, timeless design. Obviously Eames. The high-backed lounge chair has a deep, comfortable “sitting pocket.� A matching ottoman is available, and the chair now has new finish and material options with a 4-star base.
 

Approximately how much does the aluminum group lounge chair weigh?

What is the approximate weight when covered in fabric?

What are the fabric choices and recommendations?

Thanks!

Stephanie
The Eames Aluminum Group Lounge Chair weighs approximately 41 lbs. We have several fabric choices available, including Messenger fabric, Bento fabric, and Bingo fabric. We also offer Leather, Dream Cow Leather and MCL Leather. All of the fabric options are great choices - we would recommend choosing a material suited for your environment. Bento fabric has a slightly larger textile pattern, while Messenger and Bingo have a smaller pattern. Attached are sample images to help demonstrate the difference. You can view all color options available for each fabric on the Herman Miller Store. In the following link, you can view the image swatches in the fabric menu to the right of the chair image:

http://store.hermanmiller.com/Produ...

We would be happy to provide fabric swatches to help with your decision. To order swatches, please contact Herman Miller Customer Care at 888.798.0202.
User submitted photo
User submitted photo
User submitted photo
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Mark Goetz. Designed to be the functional centerpiece of a home, the Goetz sofa turns the traditional sofa structure inside out. Combine veneer, upholstery, and accent material for a look thats right for your interior.
 

I would like to order the couch with the sahara sand leather. Is that leather still available?

User submitted photo
Unfortunately Sahara Sand leather is not available, but we do offer Dream Cow Leather in Wet Sand that is close to the leather in the image you provided. We would be happy to provide you with a swatch of the leather to help with your decision. To order a fabric swatch, please give us a call at 888.798.0202.
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Yves Béhar. Inspired by suspension bridges—structures that deliver the most using the least material—Sayls 3D Intelligent back lets you stretch and move, striking a healthy balance between support and freedom. The elastomer strands vary in thickness and tension to provide greater support along the spine where you need it most, and less everywhere else so you are free to move.
 

Lumbar support?

Hi, I recently purchased a SAYL chair and love it! My only regret is that I didn't get one with lumbar support. Is this available separately to retrofit? Thanks.
Yes, the lumbar support for SAYL is available for order separately. To order the lumbar support you can either contact the Herman Miller retailer where you purchased the chair, or you can call Herman Miller Customer Care at 888.798.0202.
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. The Eames Lounge Chair and Ottoman in the all-white version of this universally recognized form provides another choice for complementing a range of interiors. White ash shells wrap cushions with a choice of MCL Leather options. Metal components are finished in white, including those on the white ottoman, to highlight the polished aluminum accents on the base. Two sizes are available. The lounge chair and ottoman have their origin in Charles and Ray’s investigations into molding plywood and a desire to improve upon a familiar fixture in many living rooms: the lounge chair. Citing the English club chair as inspiration, Charles said he sought to design a modern version of that chair, one that had “the warm receptive look of a well-used first basemans mitt.� Almost immediately, the design became an icon of American design. Today, these pieces not only live in museums, but continue to offer comfort and style to interiors around the world. You can be assured of their quality and authenticity.
 

Eames Lounge chair replacement parts

My Eames lounge chair and Ottoman are in good shape with the major exception of the cushions which desperately need to be replaced.

When I purchased the chair I was told that the cushions could be easily replaced because they just "snap" into place.

It would be wonderful if this is the case because I cannot tell you how much I love this chair. Besides it's functionality, comfort and sheer beauty, it is like a piece of art to me. I think it gets the most use in our home. Unfortunately our former feline pet also loved the chair and her rear claws also got into this wonderful chair and ottoman!!! I am praying that you can help me replace the cushions for this masterpiece!

Can you? I need to know If the cushions are available for replacement and who or where I can get them replaced with the authentic Herman Miller cushions. I have the black leather.

Thank you. Lin
User submitted photo
User submitted photo
Thanks for sharing your enthusiasm for our Eames Lounge Chair & Ottoman! We are glad to hear you are happy with your chair. We can certainly assist you with replacing the leather for your cushions. If you remember where you purchased your chair, please contact that Herman Miller retailer for instructions on how to have the repairs done. To view a list of Herman Miller authorized retailers, please visit the following link:

http://www.hermanmiller.com/Store/S...

If don't remember where you purchased your chair, please feel free to call Herman Miller Customer Care at 888.798.0202 for assistance with your repairs.
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. Graceful silhouette, innovative comfort features, timeless design. Obviously Eames. The high-backed lounge chair has a deep, comfortable “sitting pocket.� A matching ottoman is available, and the chair now has new finish and material options with a 4-star base.
 

Can the seat height be adjusted for working at a desk? or is the seat height fixed?

The Eames Aluminum Group Lounge Chair has a fixed seat height. If you choose the chair with the swivel and arms option, the seat height is 17 inches. If you select the chair with the tilt swivel and arms option, the seat height is 14.5 inches.

If you are looking for a chair with seat height adjustment options to fit your desk, you may also want to consider the Eames Aluminum Group Management Chair. The Eames Aluminum Group Management Chair with casters allows you to adjust the seat height with the range of 17 to 19.75 inches. Another great option is the Eames Aluminum Group Executive Chair, which has a seat height adjustment of 17 - 19.5 inches for the manual seat adjustment or 17 to 22 inches for the pneumatic seat adjustment.

For additional questions, please feel free to contact Herman Miller Customer Care at 888.798.0202.
12 years, 5 months ago
Customer avatar
by
Shannon
Zeeland, MI